This Privacy Policy (“Policy”) explains how HealthRx Technologies Private Limited (“Healthsrx”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you use our web and mobile applications (“Platforms”) and services (“Services”).
By accessing or using our Platforms or Services, you acknowledge and agree to the practices described in this Policy. If you disagree with any part of this Policy, please do not use the Platforms or Services.
When you use our Services or voluntarily provide personal information, you consent to our collection, processing, and sharing of your data as outlined in this Policy. This includes sensitive personal information such as medical records, biometric data, and financial details, in compliance with applicable laws including the Information Technology Act and its allied rules.
This Policy applies to:
We collect various categories of personal and non-personal data:
Your information is processed for the following purposes:
We integrate with Google APIs to enable features like syncing your health appointments with your Gmail calendar. Access is limited, read-only, and conforms to the Google API Services User Data Policy, including its Limited Use requirements. We do not access, store, or share your Gmail content without your permission.
Our app may request the following permissions with your consent:
We use cookies and similar technologies to enhance user experience and analyze web traffic. You may choose to disable cookies in your browser settings, though this may limit certain features of our Services. Third-party cookies (e.g., analytics or ad partners) are subject to their respective privacy policies.
We may share your data with:
Your data’s safety is our priority. We implement advanced security measures including SSL encryption, secure servers, access control, periodic audits, and anonymization. Despite our best efforts, no system is 100% secure, and we encourage users to follow safe practices like setting strong passwords.
As a user, you have the right to:
To exercise your rights, email us at [email protected].
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and operational requirements. Aggregated or anonymized data may be retained for analytics or research indefinitely.
All personal information is handled with strict confidentiality. Healthsrx employees, vendors, and partners are bound by confidentiality agreements. We do not sell, lease, or rent your personal information to third parties for marketing purposes.
Our services are not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without proper authorization.
Where data is transferred outside your country, we ensure appropriate safeguards, such as standard contractual clauses, are in place to maintain data protection levels in compliance with applicable laws.
We reserve the right to amend this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updates will be posted on this page with a revision date. Continued use of our Services implies acceptance of any such changes.
If you have concerns, complaints, or questions about this Privacy Policy or your data, please contact our Grievance Officer:
We aim to resolve all complaints in a timely and fair manner.
For general privacy-related queries, reach out to us at [email protected].